The Most Important Technique When Talking To Your Stakeholders.

Misunderstandings are also an understanding.

Unfortunately, you then build something costly into your software that is not needed in that way. In the best case, you still produced a benefit. In the worst case, you have to start from scratch. The truth is often in between.

Hence, this communication technique for you:

Mirror your understanding back. #

Explain to the other person what you have understood. To achieve this, you can repeat in your own words what he or she has told you. You can also draw a sketch with easy-to-understand symbols on a whiteboard/flip chart. Or you can carry out the described task step by step.

This way, you allow your counterpart to confirm and correct you.

Both will deepen your understanding.